Privacy Policy

Effective: Sept 25, 2024  |  Last Updated: July 14, 2025

This Privacy Policy covers both UrMilkMan and UrMilkMan Driver apps, developed by Arth Technologies Ltd.. By using our services, you agree to this policy.

1. Information We Collect

Note: Location data is collected only with your explicit permission.

2. Use of Third-Party Services

We may use external services (e.g., analytics or crash reporting tools) that could access limited data. They are bound by their own privacy terms. All shared data is anonymized where possible.

3. Legal Disclosures & Data Sharing

We may share data only in the following cases:

4. Your Data Rights

You may stop all data collection by uninstalling the app. For account/data deletion, please email contact@arthtechnology.com.

5. Data Retention

Your data is stored while your account is active and for a short period afterward. You can request permanent deletion anytime.

6. Children’s Privacy

We do not collect information from users under 13. If mistakenly collected, it is deleted immediately upon discovery.

7. Security Measures

We use modern encryption, firewalls, and access control measures to protect your data. However, no digital system is entirely secure.

8. Policy Updates

We may revise this policy over time. Any changes will be posted here, and continued app use confirms your acceptance.

9. Return, Refund & Replacement

Return at Delivery

Unhappy with a product? Return it to the delivery executive immediately. COD total will be adjusted. For prepaid, a refund is issued to your UrMilkMan wallet within 24–48 hours.

Post-Delivery Complaints

Call 8200752500 within 12 hours of delivery for any quality issue. Late complaints are not accepted.

No Replacement Policy

We do not offer exchanges. Refunds will be processed according to the above conditions only.

Note: No Questions Asked Return Policy (NQARP) is not applicable on Sabzi Sale items sold at discounted prices.

UrMilkMan reserves the right to amend or cancel refund and return policies at its sole discretion.

10. Consent

By using our Application, you consent to our policies and practices outlined here.

11. Contact Us

If you have any questions, feel free to reach out: